At Loveplay, we understand that receiving your order quickly and discreetly is essential to your experience. We’ve designed our shipping process to be efficient, reliable, and completely confidential.
Fast Dispatch
We’re committed to getting your products to you as quickly as possible:
- Orders placed Monday to Friday before 12 PM are dispatched the same day.
- Orders placed after 12 PM or during weekends and holidays will be dispatched on the next business day.
- All orders are shipped within 24 hours from our New Zealand warehouse (excluding weekends and holidays).
Discreet Packaging
Your privacy is our top priority:
- All packages are plain and unmarked, with no reference to Loveplay or the contents.
- The sender’s name is not displayed on the parcel for maximum discretion.
- Your secret is safe with us!
Shipping Partner and Tracking
We’ve partnered with Courier Post NZ to ensure reliable delivery:
- Every order is fully trackable.
- You’ll receive an email with your tracking link on the day of dispatch.
- Follow your package’s journey right to your doorstep!
Questions?
If you have any concerns about your shipment or our policies, don’t hesitate to reach out. Our friendly customer service team is here to help ensure your Loveplay experience is seamless from click to delivery.
Remember, at Loveplay, we’re all about helping you explore and enjoy with complete peace of mind. Happy shopping!